ADR & Mediation Research Guide

The book sets the mediation process in context, provides basic definitions, contrasts mediation with other forms of dispute resolution, describes varieties of mediation, and lays out roles and functions of the mediators. The book contains forms that illustrate sample agreements to mediate and final mediation agreements, plus a section containing hypothetical situations for performance training.

This book offers business executives the tools they need for their business to win through mediation and arbitration, and save lawyers involved in the process a lot of explanation. The book is suitable for business owners who need to engage in mediation or arbitration and who may not be familiar with the concepts or legal aspects of the process.

This book integrates best practices in order to improve the performance of mediators. For each proposed strategy, this book discusses conditions under which each practice should be used, as well as approaches to mitigate risks associated with using each strategy and technique

The book offers ten guiding principles that stop anger and resentment cold and enable both sides to return to productive, satisfying, functional relationships. The books conversational process fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution.

The book assesses conflict and bringing people to the table. It explains the process step by step, from opening conversations and exploring the situation through the phases of finding resolution—deciding on topics, reviewing options, and testing agreements. The book includes a "Toolbox" section detailing the concepts and skills a mediator needs. Throughout the book, the emphasis is on what the mediator can do or say now, and on the underlying principles and core methods that can help the mediator make wise choices.